Our Process

 

Discovery Phase

The project always begins with a discovery process; where we listen to our client’s needs and desires.  Our preliminary interviews are relaxed yet specific, as we endeavor to balance the desires of the client with the realities of technological trends, budget constraints and built-in obsolescence.

 

System Design

We put our engineering team to work to define all aspects of the project.  Now that pertinent information has been gathered, a detailed proposal can be developed in accordance to these plans.  An extensive set of drawings are created that show graphically where all hardware and pre-wire drops will be located our client is then delivered this information for review and annotation.

 

Implementation Process

Additional support documentation is created as the “Rough” and “Trim” phases commence.  With the home interior primed, we begin the concluding phases, order the system gear, and schedule its installation.  Our job is only complete when the client is 100% satisfied with the finished product.  These final phases can take a few weeks or a few years depending on the project’s scale.

 

Services & Support

We thoroughly train our client in the use of their new system.  Concurrently, a complete set of as-built documentation and programming source code is delivered at final sign-off.  Opting for one of our annual maintenance agreements, the client can ensure that the investment they’ve made into their home or business is well protected and serviced for life with accuracy and diligence.