Discovery Phase

The project always begins with a discovery process; where we listen to our client’s needs and desires.  Our preliminary interviews are relaxed yet specific, as we endeavor to balance the desires of the client with the realities of technological trends, budget constraints and built-in obsolescence.

1. Client Interview

  • Identify personal preferences
    • Any past experiences with technology systems
    • Technology comfort-level
    • Priority level of technology systems
  • Establish pertinent details of the space(s)
    • What type of space is it
    • How will it be used
    • Who will occupy the space(s)
  • Complete AVX Project Intake Forms
    • Project Information
    • Systems Summary
    • Room Details

2. Provide Systems Overview & Education

  • Smart homes and control / automation systems
  • User Interfaces
  • Distributed Audio & Video
  • Home Theater
  • Lighting Control
  • Climate Control
  • Motorized Shades
  • Telephone System
  • Data Network & Wireless
  • Security (burglar alarm – surveillance cameras)
  • Identify personal preferences
    • Need-to-haves (necessities)
    • Nice-to-haves (luxuries)

3. Review Process

  • Discovery
  • Design Agreement
  • System Design
  • Project Contract
  • Implementation (rough-in, trim, commissioning, final)
  • Billing / Fee Schedule
  • Change Orders
  • Warranty & Maintenance

4. Financials

  • Materials and Labor
  • Design and Documentation
  • Project Management
  • Programming
  • All Fees, Taxes, etc.

5. Initial Scope & Budget Outline

  • Define project scope of work
  • Define project budget
  • Initiate design contract